Evaluating Older Users' Experiences with Commercial Dialogue Systems: Implications for Future Design and Development.
Libby FerlandThomas HuffstutlerJacob RiceJoan ZhengShi NiMaria L. GiniPublished in: CoRR (2019)
Keyphrases
- dialogue system
- current status
- case study
- user interface
- design process
- design tools
- spoken dialogue systems
- design principles
- user experience
- end users
- collaborative filtering
- knowledge based systems
- future development
- user centered
- interface design
- general purpose
- interactive learning environments
- computer aided software engineering
- mixed initiative
- user model
- domain knowledge
- natural language