A Situational Approach to Data-Driven Service Innovation.
Marlies van SteenbergenJeroen van GrondelleLars RieserPublished in: BPMDS/EMMSAD@CAiSE (2019)
Keyphrases
- data driven
- web services
- service discovery
- management system
- mobile services
- service providers
- service composition
- neural network
- processor sharing
- service delivery
- loosely coupled
- model driven
- service oriented architecture
- case study
- artificial intelligence
- information services
- service oriented
- knowledge management
- information technology
- decision making
- information systems
- heavy traffic
- customer service
- technological innovation
- data sets