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Towards a Total Quality Framework for the Evaluation and Improvement of Emergency Plans Management.
Ana-Gabriela Núñez
M. Carmen Penadés
José H. Canós
Marcos R. S. Borges
Published in:
ISCRAM (2015)
Keyphrases
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main contribution
high quality
information systems
probabilistic model
management system
evaluation methodology
decision making
quality improvement
evaluation framework
lightweight
theoretical framework
decision support
significant improvement
clustering algorithm
change management
framework enables
quality aware