Customer-Driven SMEs Co-operation: A Service Dominant Logic Perspective.
Pei-Hung HsiehShih-Ming HsuSoe-Tsyr YuanPublished in: ICSS (2010)
Keyphrases
- customer service
- customer satisfaction
- service requirements
- service times
- customer behavior
- electronic commerce
- service composition
- point of sale
- viewpoint
- service providers
- service quality
- scheduling decisions
- web services
- logic programming
- service oriented
- small and medium sized enterprises
- end users
- data driven
- information services
- supply chain
- product information
- predicate logic
- management system
- online stores
- customer support
- logical operations
- semantic web services
- information technology
- website