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Yongcuomu Qu
Publication Activity (10 Years)
Years Active: 2023-2023
Publications (10 Years): 1
Top Topics
Point Of Sale
Service Requirements
Customer Behavior
Facial Expressions
Top Venues
Electron. Commer. Res. Appl.
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Publications
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Bin Li
,
Luning Liu
,
Weicheng Mao
,
Yongcuomu Qu
,
Yanhong Chen
Voice artificial intelligence service failure and customer complaint behavior: The mediation effect of customer emotion.
Electron. Commer. Res. Appl.
59 (2023)