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Yong-zhi Qi
Publication Activity (10 Years)
Years Active: 2014-2014
Publications (10 Years): 0
Top Topics
Customer Loyalty
Empirical Analysis
Single Channel
Service Quality
Top Venues
J. Electron. Commer. Organ.
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Publications
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Yong-zhi Qi
Empirical Study on Multi-Channel Service Quality and Customer Loyalty of Retailers.
J. Electron. Commer. Organ.
12 (4) (2014)