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Ying Liu
ORCID
Publication Activity (10 Years)
Years Active: 2018-2020
Publications (10 Years): 3
Top Topics
Quality Evaluation
Ant Colony Algorithm
Queueing Model
Neural Network
Top Venues
Int. J. Comput. Appl. Technol.
IEEE Access
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Publications
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Ying Liu
,
Miao Yu
,
Tao Zou
Waiting time influence on customer repeated behaviour in chat service systems with staffing policy.
Int. J. Comput. Appl. Technol.
62 (3) (2020)
Miao Yu
,
Chunguang Chang
,
Yu Zhao
,
Ying Liu
Announcing Delay Information to Improve Service in a Call Center With Repeat Customers.
IEEE Access
7 (2019)
Ying Liu
An improved AHP and BP neural network method for service quality evaluation of city bus.
Int. J. Comput. Appl. Technol.
58 (1) (2018)