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Xue-yan Zhang
Publication Activity (10 Years)
Years Active: 2012-2013
Publications (10 Years): 0
Top Topics
Campus Network
Service Delivery
Learning Technologies
Service Management
Top Venues
ICPCA/SWS
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Publications
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Hong-yu Zhao
,
Xue-yan Zhang
,
Yong-qiang Wang
,
Li-you Yang
The Role of ITIL-Based Service Desk in Campus E-learning.
ICPCA/SWS
(2013)
Hong-yu Zhao
,
Yong-qiang Wang
,
Xue-yan Zhang
,
Li-you Yang
Campus Network Operation and Maintenance Management and Service Based on ITIL Service Desk.
ICPCA/SWS
(2012)