Wen-Yi Sit

Publication Activity (10 Years)

Years Active: 2009-2009
Publications (10 Years): 0

Publications

Wen-Yi Sit, Keng-Boon Ooi, Binshan Lin, Alain Yee-Loong Chong
TQM and customer satisfaction in Malaysia's service sector. Ind. Manag. Data Syst. 109 (7) (2009)