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Valerie Claessen
Publication Activity (10 Years)
Years Active: 2017-2017
Publications (10 Years): 2
Top Topics
Customer Service
Top Venues
ISI
Inf. Wiss. Prax.
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Publications
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Valerie Claessen
,
Adrian Schmidt
Design und Evaluation von Informationssystemen.
Inf. Wiss. Prax.
68 (4) (2017)
Valerie Claessen
,
Adrian Schmidt
,
Tamara Heck
Virtual Assistants - A Study on the Usability and User Perception of Customer Service Systems for E-Commerce.
ISI
(2017)