Tyler Munger

Publication Activity (10 Years)

Years Active: 2013-2021
Publications (10 Years): 1

Top Topics

Customer Service

Knowledge Engineers

Network Analysis

Leave One Out Cross Validation

Top Venues

J. Comput. Inf. Sci. Eng.

Publications

Tyler Munger, Subhas Desa
A Statistical Design of Experiments Approach to Machine Learning Model Selection in Engineering Applications. J. Comput. Inf. Sci. Eng. 21 (1) (2021)
Tyler Munger, Subhas Desa, Chris Wong
The Use of Domain Knowledge Models for Effective Data Mining of Unstructured Customer Service Data in Engineering Applications. BigDataService (2015)
Tyler Munger, Jiabin Zhao
Identifying Influential Users in On-line Support Forums using Topical Expertise and Social Network Analysis. ASONAM (2015)
Tyler Munger, Jiabin Zhao
Automatically identifying experts in on-line support forums using social interactions and post content. ASONAM (2014)
Subhas Desa, Tyler Munger
A Representation-Based Methodology for Developing High-Value Knowledge Engineering Software Products: Theory, Application, and Implementation. J. Comput. Inf. Sci. Eng. 13 (4) (2013)