Triss Ashton

Publication Activity (10 Years)

Years Active: 2013-2023
Publications (10 Years): 1

Top Topics

Marketing Strategies

Customer Service

Top Venues

Int. J. Serv. Stand.

Int. J. Mob. Commun.

Publications

Jongtae Yu, Dong-Yop Oh, Triss Ashton, Yang Wang
Predicting eBook purchases of heterogeneous social groups in a social network site using network metrics. Int. J. Mob. Commun. 22 (1) (2023)
Triss Ashton, Nicholas E. Evangelopoulos, Victor R. Prybutok
Exponentially weighted moving average control charts for monitoring customer service quality comments. Int. J. Serv. Stand. 8 (3) (2013)