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Touhfa Belgnaoui
Publication Activity (10 Years)
Years Active: 2022-2022
Publications (10 Years): 2
Top Topics
Fuzzy Theory
Big Data Analytics
Customer Satisfaction
Literature Review
Top Venues
FNC/MobiSPC/SEIT
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Publications
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Bouchra El Bakkouri
,
Samira Raki
,
Touhfa Belgnaoui
The Role of Chatbots in Enhancing Customer Experience: Literature Review.
FNC/MobiSPC/SEIT
(2022)
Sara Dehbi
,
Houda Chakir Lamrani
,
Touhfa Belgnaoui
,
Tarik Lafou
Big Data Analytics and Management control.
FNC/MobiSPC/SEIT
(2022)