Tommy Sandbank

Publication Activity (10 Years)

Years Active: 2005-2019
Publications (10 Years): 8

Top Topics

Personality Traits

Customer Service

Conversational Agent

Top Venues

Publications

Jonathan Herzig, Tommy Sandbank, Michal Shmueli-Scheuer, David Konopnicki
Bot2Vec: Learning Representations of Chatbots. *SEM@NAACL-HLT (2019)
Michal Shmueli-Scheuer, Jonathan Herzig, David Konopnicki, Tommy Sandbank
Detecting Persuasive Arguments based on Author-Reader Personality Traits and their Interaction. UMAP (2019)
Michal Shmueli-Scheuer, Tommy Sandbank, David Konopnicki, Ora Peled Nakash
Exploring the Universe of Egregious Conversations in Chatbots. IUI Companion (2018)
Tommy Sandbank, Michal Shmueli-Scheuer, Jonathan Herzig, David Konopnicki, John T. Richards, David Piorkowski
Detecting Egregious Conversations between Customers and Virtual Agents. NAACL-HLT (2018)
Michal Shmueli-Scheuer, Jonathan Herzig, Tommy Sandbank, David Konopnicki
On the Expression of Agent Emotions in Customer Support Dialogs in Social Media. IUI Companion (2018)
Tommy Sandbank, Michal Shmueli-Scheuer, Jonathan Herzig, David Konopnicki, Rottem Shaul
EHCTool: Managing Emotional Hotspots for Conversational Agents. IUI Companion (2017)
Tommy Sandbank, Michal Shmueli-Scheuer, David Konopnicki, Jonathan Herzig, John T. Richards, David Piorkowski
Detecting Egregious Conversations between Customers and Virtual Agents. CoRR (2017)
Jonathan Herzig, Michal Shmueli-Scheuer, Tommy Sandbank, David Konopnicki
Neural Response Generation for Customer Service based on Personality Traits. INLG (2017)
Avi Yaeli, Peter Bak, Guy Feigenblat, Sima Nadler, Haggai Roitman, Gilad Saadoun, Harold J. Ship, Doron Cohen, Omri Fuchs, Shila Ofek-Koifman, Tommy Sandbank
Understanding customer behavior using indoor location analysis and visualization. IBM J. Res. Dev. 58 (5/6) (2014)
Nava Aizikowitz, Alex Glikson, Ariel Landau, Bilha Mendelson, Tommy Sandbank
Component-based performance modeling of a storage area network. WSC (2005)