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Thilo Buehnen
Publication Activity (10 Years)
Years Active: 2016-2016
Publications (10 Years): 1
Top Topics
Call Center
Service Systems
Queueing Model
Top Venues
HICSS
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Publications
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Matthias M. Herterich
,
Thilo Buehnen
,
Falk Uebernickel
,
Walter Brenner
A Taxonomy of Industrial Service Systems Enabled by Digital Product Innovation.
HICSS
(2016)