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Tatiane Pereira Librelato
ORCID
Publication Activity (10 Years)
Years Active: 2014-2016
Publications (10 Years): 1
Top Topics
Packet Loss
Root Cause
Process Improvement
Perceived Quality
Top Venues
Bus. Process. Manag. J.
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Publications
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Liziane Silva Menezes
,
Miguel Afonso Sellitto
,
Tatiane Pereira Librelato
,
Miriam Borchardt
,
Giancarlo Medeiros Pereira
Identification and quantification of influent factors in perceived quality of the e-service provided by a university.
Bus. Process. Manag. J.
22 (3) (2016)
Tatiane Pereira Librelato
,
Daniel Pacheco Lacerda
,
Luis Henrique Rodrigues
,
Douglas Rafael Veit
A process improvement approach based on the Value Stream Mapping and the Theory of Constraints Thinking Process.
Bus. Process. Manag. J.
20 (6) (2014)