Steven L. Greenspan

Publication Activity (10 Years)

Years Active: 1987-2019
Publications (10 Years): 2

Top Topics

Human Interactions

Database Systems

Top Venues

Cogn. Technol. Work.

Publications

Robert Biddle, Judith M. Brown, Steven L. Greenspan
From Incident to Insight: Incident Responders and Software Innovation. IEEE Softw. 36 (1) (2019)
Judith M. Brown, Steven L. Greenspan, Robert Biddle
Incident response teams in IT operations centers: the T-TOCs model of team functionality. Cogn. Technol. Work. 18 (4) (2016)
Judith M. Brown, Steven L. Greenspan, Robert Biddle
Complex activities in an operations center: a case study and model for engineering interaction. EICS (2013)
Andrea Basso, David Goldberg, Steven L. Greenspan, David M. Weimer
First impressions: emotional and cognitive factors underlying judgments of trust e-commerce. EC (2001)
Andrea Basso, David Goldberg, Steven L. Greenspan, David M. Weimer
PhoneChannel: Using The Web and TV to Augment The Telephone. WebNet (2000)
Steven L. Greenspan, David Goldberg, David M. Weimer, Andrea Basso
Interpersonal trust and common ground in electronically mediated communication. CSCW (2000)
Steven L. Greenspan, Raymond W. Bennett, Ann K. Syrdal
An evaluation of the diagnostic rhyme test. Int. J. Speech Technol. 2 (3) (1998)
Raymond W. Bennett, Steven L. Greenspan
Evaluating Synthetic Speech Devices. HCI (2) (1987)