Stan Solomon

Publication Activity (10 Years)

Years Active: 2011-2013
Publications (10 Years): 0

Top Topics

Service Quality

Technology Acceptance

User Satisfaction

Top Venues

Publications

Aihua Yan, Stan Solomon, Dinesh A. Mirchandani, Mary C. Lacity, Jaana Porra
The Role of Service Agent, Service Quality, and User Satisfaction in Self-Service Technology. ICIS (2013)
Mary C. Lacity, Stan Solomon, Aihua Yan, Leslie P. Willcocks
Business process outsourcing studies: a critical review and research directions. J. Inf. Technol. 26 (4) (2011)