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Shobha Ganapathy
Publication Activity (10 Years)
Years Active: 2002-2004
Publications (10 Years): 0
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Publications
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Shobha Ganapathy
,
C. Ranganathan
,
Balaji Sankaranarayanan
Visualization strategies and tools for enhancing customer relationship management.
Commun. ACM
47 (11) (2004)
C. Ranganathan
,
Shobha Ganapathy
Key dimensions of business-to-consumer web sites.
Inf. Manag.
39 (6) (2002)