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Shengtao Miao
Publication Activity (10 Years)
Years Active: 2013-2013
Publications (10 Years): 0
Top Topics
Incident Management
Service Quality
Database
Competitive Environment
Top Venues
Electron. Mark.
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Publications
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Jun Zhuo
,
June Wei
,
Lai C. Liu
,
Kai S. Koong
,
Shengtao Miao
An examination of the determinants of service quality in the Chinese express industry.
Electron. Mark.
23 (2) (2013)