Sheng-Ru Shaw

Publication Activity (10 Years)

Years Active: 2020-2021
Publications (10 Years): 2

Top Topics

Incomplete Data

Customer Service

Top Venues

Publications

Min-Yuh Day, Sheng-Ru Shaw
AI Customer Service System with Pre-trained Language and Response Ranking Models for University Admissions. IRI (2021)
Mike Tian-Jian Jiang, Shih-Hung Wu, Yi-Kun Chen, Zhao-Xian Gu, Cheng-Jhe Chiang, Yueh-Chia Wu, Yu-Chen Huang, Cheng-Han Chiu, Sheng-Ru Shaw, Min-Yuh Day
Fine-tuning techniques and data augmentation on transformer-based models for conversational texts and noisy user-generated content. ASONAM (2020)