Ruth Angelie Cruz

Publication Activity (10 Years)

Years Active: 2016-2021
Publications (10 Years): 2

Top Topics

Electronic Word Of Mouth

Service Quality

Top Venues

Publications

Hong Joo Lee, Minsik Lee, Habin Lee, Ruth Angelie Cruz
Mining service quality feedback from social media: A computational analytics method. Gov. Inf. Q. 38 (2) (2021)
Ho Lee, Hong Joo Lee, Ruth Angelie Cruz, John Laurence Enriquez
Electronic word of mouth (eWOM) in the movie industry. ICEC (2016)