Roman Emonts-Holley

Publication Activity (10 Years)

Years Active: 2015-2018
Publications (10 Years): 1

Top Topics

Customer Service

Decision Making

Manufacturing Enterprises

Project Management

Top Venues

Publications

Achim Kampker, Jana Frank, Roman Emonts-Holley, Philipp Jussen
Development of Maturity Levels for Agile Industrial Service Companies. APMS (2) (2018)
Volker Stich, Roman Emonts-Holley, Roman Senderek
Social Media Analytics in Customer Service: A Literature Overview - An Overview of Literature and Metrics Regarding Social Media Analysis in Customer Service. WEBIST (2015)