Roland Imoberdorf

Publication Activity (10 Years)

Years Active: 2017-2017
Publications (10 Years): 1

Top Topics

Customer Service

Top Venues

Business Process Management Workshops

Publications

Jana Koehler, Etienne Fux, Florian A. Herzog, Dario Lötscher, Kai Waelti, Roland Imoberdorf, Dirk Budke
Towards Intelligent Process Support for Customer Service Desks: Extracting Problem Descriptions from Noisy and Multi-lingual Texts. Business Process Management Workshops (2017)