Richard Leuenberger

Publication Activity (10 Years)

Years Active: 2003-2003
Publications (10 Years): 0

Publications

Roland Schegg, Jamie Murphy, Richard Leuenberger
Five-Star Treatment? E-Mail Customer Service by International Luxury Hotels. J. Inf. Technol. Tour. 6 (2) (2003)
Richard Leuenberger, Roland Schegg, Jamie Murphy
E-Mail Customer Service by Upscale International Hotels. ENTER (2003)