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Richard A. Essig
Publication Activity (10 Years)
Years Active: 2021-2021
Publications (10 Years): 1
Top Topics
Online Shopping
Service Quality
Patient Groups
Job Satisfaction
Top Venues
Decis. Sci.
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Publications
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Nohel Zaman
,
David M. Goldberg
,
Alan S. Abrahams
,
Richard A. Essig
Facebook Hospital Reviews: Automated Service Quality Detection and Relationships with Patient Satisfaction.
Decis. Sci.
52 (6) (2021)