Q. B. Chung

Publication Activity (10 Years)

Years Active: 1992-2019
Publications (10 Years): 3

Top Topics

Service Quality

Cloud Computing

Internet And The World Wide Web

Competitive Advantage

Top Venues

Int. J. Inf. Manag.

Inf. Syst. Manag.

J. Organ. Comput. Electron. Commer.

Publications

Scott Scheidt, Q. B. Chung
Making a case for speech analytics to improve customer service quality: Vision, implementation, and evaluation. Int. J. Inf. Manag. 45 (2019)
Xin (Robert) Luo, Wei Zhang, Han Li, Ranjit Bose, Q. B. Chung
Cloud computing capability: its technological root and business impact. J. Organ. Comput. Electron. Commer. 28 (3) (2018)
Xin (Robert) Luo, Wei Zhang, Ranjit Bose, Han Li, Q. B. Chung
Producing competitive advantage from an infrastructure technology: The case of cloud computing. Inf. Syst. Manag. 35 (2) (2018)
Wenhong Luo, Q. B. Chung
Retailer Reputation and Online Pricing Strategy. J. Comput. Inf. Syst. 50 (4) (2010)
Q. B. Chung, Wenhong Luo, William P. Wagner
Strategic alliance of small firms in knowledge industries: A management consulting perspective. Bus. Process. Manag. J. 12 (2) (2006)
Wayne G. Bremser, Q. B. Chung
A framework for performance measurement in the e-business environment. Electron. Commer. Res. Appl. 4 (4) (2005)
Elliot B. Sloane, Matthew J. Liberatore, Robert L. Nydick, Wenhong Luo, Q. B. Chung
Using the analytic hierarchy process as a clinical engineering tool to facilitate an iterative, multidisciplinary, microeconomic health technology assessment. Comput. Oper. Res. 30 (10) (2003)
William P. Wagner, Q. B. Chung, Mohammad K. Najdawi
The impact of problem domains and knowledge acquisition techniques: a content analysis of P/OM expert system case studies. Expert Syst. Appl. 24 (1) (2003)
William P. Wagner, Q. B. Chung, Todd Baratz
Implementing corporate intranets: lessons learned from two high-tech firms. Ind. Manag. Data Syst. 102 (3) (2002)
William P. Wagner, James R. Otto, Q. B. Chung
Knowledge acquisition for expert systems in accounting and financial problem domains. Knowl. Based Syst. 15 (8) (2002)
William P. Wagner, Mohammad K. Najdawi, Q. B. Chung
Selection of knowledge acquisition techniques based upon the problem domain characteristics of production and operations management expert systems. Expert Syst. J. Knowl. Eng. 18 (2) (2001)
P. C. Bloom, Q. B. Chung
Lessons learned from developing a mission-critical expert system with multiple experts through rapid prototyping. Expert Syst. Appl. 20 (2) (2001)
Prafulla Joglekar, Q. B. Chung, Madjid Tavana
Note on a comparative evaluation of nine well-known algorithms for solving the cell formation problem in group technology. Adv. Decis. Sci. 5 (4) (2001)
James R. Otto, James H. Cook, Q. B. Chung
Extensible markup language and knowledge management. J. Knowl. Manag. 5 (3) (2001)
James R. Otto, Q. B. Chung
A Framework for Cyber Enhanced Retailing: Integrating E-Commerce Retailing with Brick-and-Mortar Retailing. Electron. Mark. 10 (3) (2000)
Q. B. Chung, Thomas R. Willemain, Robert M. O'Keefe
Influence of model management systems on decision making: empirical evidence and implications. J. Oper. Res. Soc. 51 (8) (2000)
Madjid Tavana, Q. B. Chung, Dennis T. Kennedy
Rho: A decision support system for pricing in law firms. Inf. Manag. 33 (3) (1998)
Q. B. Chung, Robert M. O'Keefe
A formal analysis of the model management literature. Ann. Oper. Res. 38 (1) (1992)