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Punyachalee Sa-nguanjin
ORCID
Publication Activity (10 Years)
Years Active: 2022-2022
Publications (10 Years): 1
Top Topics
Data Mining Techniques
Big Data
Customer Satisfaction
Social Media
Top Venues
IEEE Trans. Engineering Management
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Publications
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Usha Ramanathan
,
Nigel L. Williams
,
Michael Zhang
,
Punyachalee Sa-nguanjin
,
Jose Arturo Garza-Reyes
,
Lilian Adriana Borges
A New Perspective of E-Trust in the Era of Social Media: Insights From Customer Satisfaction Data.
IEEE Trans. Engineering Management
69 (4) (2022)