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Priti Bakshi
Publication Activity (10 Years)
Years Active: 2022-2022
Publications (10 Years): 1
Top Topics
Customer Satisfaction
Social Media
Service Management
Context Awareness
Top Venues
SMAP
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Publications
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Vyankatesh Adke
,
Priti Bakshi
,
Muniza Askari
Factors Impacting Adoption of Social Media Channels for Customer Service Management: A Review.
SMAP
(2022)