Pirjo Yli-Viitala

Publication Activity (10 Years)

Years Active: 2010-2010
Publications (10 Years): 0

Publications

Pirjo Yli-Viitala, Jari Kuusisto, Kyrill Meyer
Service Blueprinting as a Failure Elimination Tool in the Case of Outsourcing Services. Int. J. Serv. Sci. Manag. Eng. Technol. 1 (4) (2010)