Pham Dinh Tuyen

Publication Activity (10 Years)

Years Active: 2017-2017
Publications (10 Years): 1

Top Topics

Commercial Banks

Information Quality

Customer Satisfaction

Core Competence

Top Venues

Int. J. Strateg. Decis. Sci.

Publications

Le Van Huy, Long Pham, Aidan O'Connor, Pham Dinh Tuyen
The Development and Measurement of a Customer Satisfaction Index (E-CSI) in Electronic Banking: An Application to the Central Vietnam Region. Int. J. Strateg. Decis. Sci. 8 (3) (2017)