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Peter J. Durston
Publication Activity (10 Years)
Years Active: 1999-2003
Publications (10 Years): 0
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Publications
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James Allen
,
David Attwater
,
Peter J. Durston
,
Mark Farrell
Improving "how may i help you?" systems using the output of recognition lattices.
INTERSPEECH
(2003)
Peter J. Durston
,
Mark Farrell
,
David Attwater
,
James Allen
,
Hong-Kwang Jeff Kuo
,
Mohamed Afify
,
Eric Fosler-Lussier
,
Chin-Hui Lee
OASIS natural language call steering trial.
INTERSPEECH
(2001)
David Attwater
,
Mike Edgington
,
Peter J. Durston
,
Steve Whittaker
Practical issues in the application of speech technology to network and customer service applications.
Speech Commun.
31 (4) (2000)
Wu Chou
,
Qiru Zhou
,
Hong-Kwang Jeff Kuo
,
Antoine Saad
,
David Attwater
,
Peter J. Durston
,
Mark Farrell
,
Frank Scahill
Natural language call steering for service applications.
INTERSPEECH
(2000)
Mike Edgington
,
David Attwater
,
Peter J. Durston
OASIS - a framework for spoken language call steering.
EUROSPEECH
(1999)