Pat Peterson

Publication Activity (10 Years)

Years Active: 1990-2013
Publications (10 Years): 0

Top Topics

Metric Learning

Multiple Features

Top Venues

Publications

Nina Zinovieva, Xiaodan Zhuang, Pat Peterson, Joe Alwan, Rohit Prasad
Probabilistic trainable segmenter for call center audio using multiple features. INTERSPEECH (2013)
Bernhard Suhm, Pat Peterson
Call browser: a system to improve the caller experience by analyzing live calls end-to-end. CHI (2009)
Bernhard Suhm, Pat Peterson
A Data-Driven Methodology for Evaluating and Optimizing Call Center IVRs. Int. J. Speech Technol. 5 (1) (2002)
Bernhard Suhm, Josh Bers, Daniel McCarthy, Barbara Freeman, David Getty, Katherine Godfrey, Pat Peterson
A comparative study of speech in the call center: natural language call routing vs. touch-tone menus. CHI (2002)
Bernhard Suhm, Pat Peterson
Evaluating commercial touch-tone and speech-enabled telephone voice user interfaces using a single measure. CHI Extended Abstracts (2001)
Steve Austin, Rusty Bobrow, Dan Ellard, Robert Ingria, John Makhoul, Long Nguyen, Pat Peterson, Paul Placeway, Richard M. Schwartz
BBN Real-Time Speech Recognition Demonstrations. HLT (1992)
Madeleine Bates, Dan Ellard, Pat Peterson, Varda Shaked
Using Spoken Language to Facilitate Military Transportation Planning. HLT (1991)
Steve Austin, Pat Peterson, Paul Placeway, Richard M. Schwartz, Jeff Vandergrift
Toward a Real-Time Spoken Language System Using Commercial Hardware. HLT (1990)