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Oktavia Puput Dwi Sawitri
ORCID
Publication Activity (10 Years)
Years Active: 2022-2022
Publications (10 Years): 1
Top Topics
Customer Satisfaction
Service Quality
Fuzzy Sets
Top Venues
ICONETSI
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Publications
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V. Reza Bayu Kurniawan
,
Oktavia Puput Dwi Sawitri
,
Trisna Yulianti
,
Dyah Ari Susanti
,
Fransiska Hernina Puspitasari
A Combined Application of SERVQUAL and fuzzy DEMATEL to Evaluate a University's Service Quality.
ICONETSI
(2022)