Nurul Muizzah Johari

Publication Activity (10 Years)

Years Active: 2019-2023
Publications (10 Years): 2

Top Topics

Customer Reviews

Sentiment Analysis

Customer Satisfaction

Quality Attributes

Top Venues

Publications

Nurul Muizzah Johari, Halimah Badioze Zaman, Hanif Baharin, Puteri Nor Ellyza binti Nohuddin
A Visual-Based Energy Efficient Chatbot: Relationship between Sentiment Analysis and Customer Satisfaction. IVIC (2023)
Nurul Muizzah Johari, Halimah Badioze Zaman, Puteri N. E. Nohuddin
Ascertain Quality Attributes for Design and Development of New Improved Chatbots to Assess Customer Satisfaction Index (CSI): A Preliminary Study. IVIC (2019)