Noriko Okabe

Publication Activity (10 Years)

Years Active: 2019-2021
Publications (10 Years): 3

Top Topics

Customer Service

Cognitive Model

Emotional State

Top Venues

Publications

Noriko Okabe
Mechanism of Improving Performance by Expressing Human Service Employees' Positive Emotion. AHFE (15) (2021)
Noriko Okabe
Positive Emotions of Human Service Employees. AHFE (15) (2020)
Noriko Okabe
Employee Satisfaction, Task Performance, and Emotional Labor: An Empirical Examination. AHFE (19) (2019)