Nikos Tsikriktsis

Publication Activity (10 Years)

Years Active: 2004-2007
Publications (10 Years): 0

Publications

Nikos Tsikriktsis
The Effect of Operational Performance and Focus on Profitability: A Longitudinal Study of the U.S. Airline Industry. Manuf. Serv. Oper. Manag. 9 (4) (2007)
Michael A. Lapré, Nikos Tsikriktsis
Organizational Learning Curves for Customer Dissatisfaction: Heterogeneity Across Airlines. Manag. Sci. 52 (3) (2006)
Nikos Tsikriktsis, Janelle Heineke
The Impact of Process Variation on Customer Dissatisfaction: Evidence from the U.S. Domestic Airline Industry. Decis. Sci. 35 (1) (2004)