Niko Pylkkänen

Publication Activity (10 Years)

Years Active: 2007-2008
Publications (10 Years): 0

Publications

Marko Jäntti, Niko Pylkkänen
Improving Customer Support Processes: A Case Study. PROFES (2008)
Marko Jäntti, Aki Miettinen, Niko Pylkkänen, Tommi Kainulainen
Improving the Problem Management Process from Knowledge Management Perspective. PROFES (2007)