Nikhil R. Zope

Publication Activity (10 Years)

Years Active: 2014-2016
Publications (10 Years): 1

Top Topics

Business Models

Service Quality

Competitive Environment

Requirements Analysis

Top Venues

SRII Global Conference

Publications

Nikhil R. Zope, Anand Kumar, Doji Samson Lokku
Enabling Service Business Models Through Service Processes. IESS (2016)
Nikhil R. Zope, K. Anand, Doji Samson Lokku
Reviewing Service Quality for IT Services Offerings: Observations in the Light of Service Quality Models & Determinants. SRII Global Conference (2014)
Anand Kumar, Nikhil R. Zope, Doji Samson Lokku
An Approach for Services Design by Understanding Value Requirements, Identifying Value Carriers, Developing Value Proposition, and Subsequently Realizing Value. SRII Global Conference (2014)