Nev Schefe

Publication Activity (10 Years)

Years Active: 2004-2005
Publications (10 Years): 0

Publications

Greg Timbrell, Stefan Koller, Nev Schefe, Stefanie N. Lindstaedt
A Knowledge Infrastructure Hierarchy Model for Call-Centre Processes. J. Univers. Comput. Sci. 11 (4) (2005)
Nev Schefe, Greg Timbrell
A Tale of Two City Call-Centres. ACIS (2004)