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Mingli Yin
Publication Activity (10 Years)
Years Active: 2021-2021
Publications (10 Years): 2
Top Topics
Software Reliability
Customer Service
Personal Preferences
Textual Information
Top Venues
ICBDT
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Publications
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Shuangshuang Guo
,
Mingli Yin
,
Wenbin Zhang
,
Ming Xu
,
Yujia Wang
,
Yuliang Shi
CPACS: Customer Preference-Aware Customer Service Solutions Recommendation.
ICBDT
(2021)
Mingli Yin
,
Wenbin Zhang
,
Shuangshuang Guo
,
Linlin Tang
,
Shengya Han
,
Yin Liu
,
Yuliang Shi
TBIT: Transformer-based Business Prediction Model Integrating Work Order Textual Contextual Information.
ICBDT
(2021)