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Minfei Zhou
Publication Activity (10 Years)
Years Active: 2024-2024
Publications (10 Years): 1
Top Topics
Quality Function Deployment
Customer Service
Conceptual Design
Case Study
Top Venues
Technol. Anal. Strateg. Manag.
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Publications
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Baoliang Hu
,
Yuwen Zhu
,
Suping Zhang
,
Minfei Zhou
Business model design, customer relationship proneness, and customer experience quality.
Technol. Anal. Strateg. Manag.
36 (3) (2024)