Michael Hopps

Publication Activity (10 Years)

Years Active: 2012-2012
Publications (10 Years): 0

Top Topics

Cross Organizational

Service Requirements

Centered Design

Service Offerings

Top Venues

Publications

Nigel P. Melville, Michael Hopps
Systematic Service Innovation in Organizations: EDCI-A Template for Human-Centered Design of E-Services. HICSS (2012)