Max Janssen-Müller

Publication Activity (10 Years)

Years Active: 2019-2019
Publications (10 Years): 1

Top Topics

Adaptive Behavior

Online Social Media

Sentiment Classification

Conversational Agent

Top Venues

Publications

Stephan Diederich, Max Janssen-Müller, Alfred Benedikt Brendel, Stefan Morana
Emulating Empathetic Behavior in Online Service Encounters with Sentiment-Adaptive Responses: Insights from an Experiment with a Conversational Agent. ICIS (2019)