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Liss Jenneboer
ORCID
Publication Activity (10 Years)
Years Active: 2022-2022
Publications (10 Years): 1
Top Topics
Customer Loyalty
Literature Review
Service Quality
Top Venues
J. Theor. Appl. Electron. Commer. Res.
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Publications
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Liss Jenneboer
,
Carolina Herrando
,
Efthymios Constantinides
The Impact of Chatbots on Customer Loyalty: A Systematic Literature Review.
J. Theor. Appl. Electron. Commer. Res.
17 (1) (2022)