Lisa Erickson-Harris

Publication Activity (10 Years)

Years Active: 2008-2009
Publications (10 Years): 0

Publications

Mary Anne Winniford, Sue A. Conger, Lisa Erickson-Harris
Confusion in the Ranks: IT Service Management Practice and Terminology. Inf. Syst. Manag. 26 (2) (2009)
Sue A. Conger, Mary Anne Winniford, Lisa Erickson-Harris
Service Management in Operations. AMCIS (2008)