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Lin-Kung Chen
Publication Activity (10 Years)
Years Active: 2015-2015
Publications (10 Years): 0
Top Topics
Service Quality
Internet Shopping
Competitive Environment
Churn Prediction
Top Venues
Comput. Stand. Interfaces
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Publications
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Lin-Kung Chen
,
Wei-Ning Yang
Perceived service quality discrepancies between telecommunication service provider and customer.
Comput. Stand. Interfaces
41 (2015)