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Lia Patrício
ORCID
Publication Activity (10 Years)
Years Active: 2003-2020
Publications (10 Years): 4
Top Topics
Multimedia
Cross Organizational
Health Information Systems
Service Systems
Top Venues
IESS
ICSSI
Int. J. Medical Informatics
Healthcom
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Publications
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Bianca Banica
,
Lia Patrício
Service Design for Business Process Reengineering.
IESS
(2020)
Jorge Grenha Teixeira
,
Nelson Figueiredo de Pinho
,
Lia Patrício
Bringing service design to the development of health information systems: The case of the Portuguese national electronic health record.
Int. J. Medical Informatics
132 (2019)
Jorge Grenha Teixeira
,
Lia Patrício
,
Tuure Tuunanen
Bringing Design Science Research to Service Design.
IESS
(2018)
Pazanee Carpanen
,
Lia Patrício
,
Bernardo Ribeiro
Designing Product Service Systems in the Context of Social Internet of Things.
IESS
(2016)
Jorge Grenha Teixeira
,
Lia Patrício
,
Ko-Hsun Huang
,
Leonel Nóbrega
,
Larry L. Constantine
,
Raymond P. Fisk
Dynamic Multi-interface Services: An Application to the Design of a Multimedia Service.
ICSSI
(2013)
Jorge Grenha Teixeira
,
Lia Patrício
,
Leonel Nóbrega
,
Larry L. Constantine
,
Raymond P. Fisk
Healthcare professionals as customers: A service perspective on Portuguese primary care health information systems.
Healthcom
(2013)
Jorge Grenha Teixeira
,
Lia Patrício
,
Nuno Jardim Nunes
,
Leonel Nóbrega
Customer Experience Modeling: Designing Interactions for Service Systems.
INTERACT (4)
(2011)
Teresa Sarmento
,
Lia Patrício
Mobile service experiences: qualitative study with a broader perspective.
Mobile HCI
(2010)
Lia Patrício
,
João Falcão e Cunha
,
Raymond P. Fisk
Requirements engineering for multi-channel services: the SEB method and its application to a multi-channel bank.
Requir. Eng.
14 (3) (2009)
Lia Patrício
,
Raymond P. Fisk
,
João Falcão e Cunha
,
Nuno Jardim Nunes
Customer Experience Requirements for Multi-platform Service Interaction: Bringing Services Marketing to the Elicitation of User Requirements.
RE
(2004)
Lia Patrício
,
João Falcão e Cunha
,
Raymond P. Fisk
,
Nuno Jardim Nunes
Designing interaction experiences for multi-platform service provision with essential use cases.
IUI
(2004)
Lia Patrício
,
João Falcão e Cunha
,
Raymond P. Fisk
,
Oscar Pastor
Essential Use Cases in the Design of Multi-channel Service Offerings - A Study of Internet Banking.
ICWE
(2003)
Lia Patrício
,
João Falcão e Cunha
,
Raymond P. Fisk
,
Nuno Jardim Nunes
Addressing Marketing Requirements in User-Interface Design for Multiple Platforms.
DSV-IS
(2003)