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Kathryn Ball
Publication Activity (10 Years)
Years Active: 2015-2015
Publications (10 Years): 0
Top Topics
Fault Tree
Qualitative Analysis
User Comments
Relative Importance
Top Venues
Coll. Res. Libr.
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Publications
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Brian Detlor
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Kathryn Ball
Getting More Value from the LibQUAL+® Survey: The Merits of Qualitative Analysis and Importance-Satisfaction Matrices in Assessing Library Patron Comments.
Coll. Res. Libr.
76 (6) (2015)