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Katharina Hartwig
Publication Activity (10 Years)
Years Active: 2018-2018
Publications (10 Years): 1
Top Topics
Service Quality
Literature Review
Internet Shopping
Competitive Environment
Top Venues
ECIS
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Publications
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Katharina Hartwig
,
Matthias Simon Billert
Measuring Service Quality: a Systematic literature Review.
ECIS
(2018)